Welcome – Thank you for visiting our site. Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used in our site. We, Temple shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Card holder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time. Donations made once cannot be Cancelled, Refunded or Transferred. This Privacy Statement discloses the privacy practices for Temple , "We" or "Us") and how it treats the information that Temple collects and receives, including information related to your past use of Temple donation, products and services. This policy does not apply to the practices of companies that Temple does not own or control or to people that Temple does not employ or manage. The privacy statement covers the following;
1. Information Collected by Temple : We will not knowingly use information collected on this website to others in ways different from what is disclosed in this statement.Temple collects information from our users at several different points on our website. For purposes of this Privacy Statement, "Personally Identifiable Information" refers to information that can directly identify an individual; for example, such information may include an individual's name, mailing address, phone number or email address.
1.1 Information that is automatically collected: We use IP addresses, with the help of a business partner, to analyze trends, administer the website, track users' movements, and gather broad demographic information for aggregate use. IP addresses are not linked to Personally Identifiable Information.
1.2 Information that is collected by Cookies: A cookie is a piece of data stored on a user's hard drive containing information about that user. By setting a cookie on our website, the user would not have to log in with a password more than once, thereby saving time while on our website. If a user rejects the cookie, they may still use our website. The only drawback to this is that the user will be limited in some areas of our website. Cookies can also enable us to track and target the interests of our users to enhance the experience on our website.
1.3 Information that is actively submitted to Temple : Registrations and Orders: In order to donate online or order services from this website, a user must create an account and complete a registration process. During the account creation process, a user must provide contact information (such as name and email address) so that we can stay in touch with our users. This information is also used to fulfil order and registration requests. To donate online or for other service ordered, a user must provide contact information (such as name and shipping address) and financial information (such as a credit card number and its expiration date). This information is used for billing purposes, with the help of our service provider (the bank which is providing us the payment gateway facilities), and to fill users' orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
1.4 Third Party Advertisers on Temple 's Website: Presently, we do not provide any third party advertisement on our website. No third party interference is yet allowed and hence there is no question of collecting any information from third party from our website. In future, if we allow advertisement on this website with authorized permission, we will decide on the collection of private information by third party or use of cookies by third party. The necessary information will be mentioned in this place.
1.5 Information Temple Obtains from Third Parties: Presently website is not collecting user information from third party. Only in case of Payment Gateway, the bank (who so ever provides the payment gateway services for online transaction) collects very critical information like Credit card or debit card number, Expiry date of credit card or debit card, Credit card or debit card holders name, amount deducted from their credit or debit account and any other relevant information which is must for online transaction. These information are collected by payment gateway service provider and these information along with your contact information may stored with payment gateway service provider.Temple stores your contact information and amount you donate or pay for various services or products. The payment gateway service provider sends the transaction number toTemple website on completion of payment procedure along with status of transaction (like success, cancel or error).
A. On Successful transaction of payment: In case of successful transaction of payment for donation, services or product the user will inform accordingly. The details will also inform via email (if proper email address provided at the time of payment). The amount will be deducted from user's respective bank and credited in the account of Temple account. B. On Cancel of transaction of payment: If user cancels the transaction in middle of the process, the details are stored in the database and transaction of record generated mentioning that user has interfered in middle of transaction and cancels the transaction. In case of cancellation of transaction, it is possible that server might have already completed transaction and user may get the report of transaction late.
In that case:
If transaction is for donation cancellation of order is not possible. If transaction is for services or purchase of product then user has to enter cancellation of order procedure. This is possible by user to enter in their account by user-id and password and selecting the order which is required to be cancelled. If order is already processed (for example book is already sent or services are already enjoyed) then cancellation is not possible.
2. Communications from Temple : Welcome Emails and General Correspondence. We send a welcoming email to the email address associated with the account a user has created to verify the users password and username. This process is designed to prevent e-mail addresses from being used without permission in the creation of a Temple account. Established users will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive some of these types of communications. Please see our opt-out options below. Site and Service Updates-We send the user website and service announcement updates. Users are not permitted to unsubscribe from service announcements, which contain important information about the website and/or service. We may communicate with users to provide services that users request or to discuss issues relating to their account. Surveys & Contests-From time-to-time our website requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and, as such, the user has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level).
3. How Information Collected by Temple is Used: Demographic Information-We will share aggregated demographic information with our partners. The aggregated demographic information is not linked to any Personally Identifiable Information that can identify any individual person. Communicating with Our Users-We use Personally Identifiable Information (such as your name, telephone number or email address) to communicate with our users when they have questions, concerns or comments about their accounts or the services that we provide. If you contact us, we may or may not delete your emails or voicemails to us. Information Shared With Third Parties-We do not share your information with third party except you provide while payment transaction to payment gateway service providers. Use a credit card processing company to bill users for goods and services. These companies do not use Personally Identifiable Information for any use other than credit card processing; however, we will not be responsible or liable for use of the information required by credit card companies in contravention of their policies, contractual obligations or general good business procedures. Partner with third parties who provide services to our users-When the user signs up for or agrees to receive a specific service provided by the third party (i.e. PostMasterDirect advertisements), we share the information that is needed for the third party to provide the services. Share your Personally Identifiable Information with other entities that are owned by Temple that own or have some sort of corporate ownership relationship with Temple Addressing Legal Issues-Further, we provide Personally Identifiable Information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. Further, we believe it is necessary to share Personally Identifiable Information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Temple 's terms of use, or as otherwise required by law.
4. Correction/Updating Personal Information: Users must provide accurate and correct contact information (name, postal address, e-mail address, phone number) etc. On providing wrong information if we are unable to process your request, then we are not at all responsible for the act. We provide services and product only if you provide the correct information. Due to wrong information product may not reach to your destination in time or sometime not reach at all. In that case,Temple is not responsible and has no legal rights to provide required services or refund your amount whatsoever.
5. Opting Out: Users are provided an opportunity to "opt-out" of having their information used for purposes not directly related to the services they request. Users who no longer wish to receive our newsletter or promotional materials from us may opt-out of receiving these communications by replying and typing "unsubscribe" in the subject line in the email or email your request.
6. Use of the Temple Website by Persons Under Age 18 years: This website is collecting payment for donation, various pooja services and products sale. It is not intended for use by anyone under the age of eighteen (18), and any individual under such age should not provide us with Personally Identifiable Information. We do not knowingly contact, market to, solicit, collect or use Personally Identifiable Information from or about any individual under the age of 18. It is possible that by fraud or deception we may receive information pertaining to children under 18. If we are notified of that we have personal information regarding a person under the age of 18, as soon as we reasonably verify the information, we will either obtain parental consent or otherwise delete the information from the account and/or service. However, the information may remain on a log in our servers. If you want to notify us of our receipt of information by children under 18.
7. Linking to Third Party Websites: This website contains links to other websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware when they leave our website and to read the Privacy Statements of each and every website that collects Personally Identifiable Information. This Privacy Statement applies solely to information collected by this website.
8. Users Must Keep Their Passwords Private: Users are required to keep their account passwords confidential and do not share this information with others. If you choose to reveal or share your password and Temple account name, we are unable to guarantee the security of your account.
9. Changes to Our Privacy Statement: This Privacy Statement may change, and use of information that we gather now is subject to the Privacy Statement that is in effect as of the time of use. You are responsible for periodically checking our Privacy Statement. You may opt-out of any posted change to our collection.If we make minor changes to this Privacy Statement, the changes will be immediately effective upon posting the revised Privacy Statement to the website. If we make material changes to this Privacy Statement or in how we will use or collect your Personally Identifiable Information, we will prominently post a notification on our website of the changed Privacy Statement ten (10) days prior to implementing the change. The date at the bottom of this Privacy Statement is the date that the Privacy Statement is effective.
As you are aware none of the services availed on this website are eligible for refund, however in case you require to cancel any of the booking due to some unavoidable circumstances, please reach us on given mail ID: udiyannoordevi@gmail.com or contact he temple administration through these Phone Nos : 0471 236 2289 , 9446791340
When you book something from our website , as part of the booking process, we collect the personal information you give us such as your name, phone number, address and email address. We use your Personal information for providing and improving the website.
How do you get my consent? When you provide us with personal information to complete a booking, we imply that you consent to our collecting it and using it for that specific reason only.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved. Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. Links When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
We use cookies to maintain session of your user. It is not used to personally identify you on other websites.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If you have any query please contact temple by mail at udiyannoordevi@gmail.com
Udiyannoor Devi Temple Trust, Udiyanoor – Maruthumkuzhi RoadThe terms “We” / “Us” / “Our”/”Organisation” individually and collectively refer to Udiyannoor Devi Temple Trust and the terms “You” /”Your” / “Yourself” refer to the Users.
This Privacy Policy is an electronic record in the form of an electronic contract formed under the information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature.
This Privacy Policy is a legally binding document between you and to Udiyannoor Devi Temple Trust (both terms defined below). The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of the website or by other means) and will govern the relationship between you and to Udiyannoor Devi Temple Trust for your use of the website “Website” (defined below).
This document is published and shall be construed in accordance with the provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information.
Please read this Privacy Policy carefully by using the Website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website.
By providing us your Information or by making use of the facilities provided by the Website, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.
To avail certain services on our Websites, users are required to provide certain information for the registration process namely: – a) your name, b) email address, c)phone d) password etc.. The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience.
All required information is service dependent and we may use the above said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services.
Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.
To improve the responsiveness of the sites for our users, we may use “cookies”, or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user’s individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you ask for our Personalised Horoscope). A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.
Our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data — such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.
Our policy discloses the privacy practices for our own web site only. Our site provides links to other websites also that are beyond our control. We shall in no way be responsible in way for your use of such sites.5.
We share the sensitive personal information to any third party without obtaining the prior consent of the user in the following limited circumstances:
(a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.
(b) We propose to share such information within its group Organisations and officers and employees of such group Organisations for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.
However the internet is an ever evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.
Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to (“Grievance Officer”).
Mr. Arun Kumar, Accounts Manager
Organisation’s Name & address:
Udiyannoor Devi Temple Trust, Udaynoor-Martuhankuzhy Road, Thiruvananthapuram 695030
Phone Nos : 0471 236 2289 , 9446791340
E-Mail: udiyannoordevi@gmail.com
Mobile No. (Arun Kumar) 99950 44270 , 8075187193